Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

Scheduled maintenance has been completed and all services are operational.

Posted Apr 29, 2025 - 09:41 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 29, 2025 - 09:30 EDT

Scheduled

We will be performing a scheduled database maintenance on Tuesday, April 29, 2025 that should last about 1 hour, starting at 9:30 AM Eastern.

We do not anticipate any disruptions in service during this maintenance, though there may be a small delay in folder counts or searches.

We will provide updates here if anything changes during the maintenance window.

Posted Apr 18, 2025 - 09:59 EDT

This scheduled maintenance affected: Mailbox counts, folders, reports, search results.